Deborah began with IMS in 1998 as General Manager and is now owner and President. Prior to joining IMS, Ms. Petrolina served 14 years as the corporate controller where she managed the financial activities of the company. She later started a full service computer consulting firm working directly with business owners to evaluate their needs, design solutions, and provide complete implementation of systems. Deborah has an Associate Degree in Business Administration and Accounting from Ursinus College, is a licensed Tennessee Real Estate Broker, and is a member of the Knoxville Area Association of Realtors, National Association of Realtors, Knoxville Apartment Association, Institute of Real Estate Management and Certified Commercial Investment Management Institute.

Stephanie joined IMS in 2005 where she currently serves as Director of Financial Management. She manages the overall accounting activities of IMS. Prior to joining IMS, Stephanie served as an Accountant for Partners Development for four years, after serving as an Accountant for five years in the retail industry. In 2005, Stephanie obtained her real estate license. She is a member of the Knoxville Area Association of Realtors and the National Association of Realtors.

Ashley joined IMS in 2009 as Leasing Consultant, promoted to Assistant Manager in 2013 and is currently Property Manager at Lovell Crossing Apartment Homes. She has over twenty-four years of experience in leasing and property management. Prior to joining IMS, Ashley worked for an Atlanta based property management company. Ashley is a member of the National Apartment Association and Apartment Association of Greater Knoxville.

Karen joined IMS in 2014 as Property Management Coordinator specializing in HOA management. She now holds the role of Property Manager for the commercial division. Karen has over 30 years’ administrative and customer service experience. Karen is a graduate of the University of Tennessee where she earned a Bachelor of Science in Human Ecology with specialization in Early Childhood Education Administration.

Grace joined the team in 2023 and is the Property Management Coordinator for IMS, Inc. She earned her Bachelor’s degrees from the University of Tennessee in Psychology and Political Science and later earned a Master’s in Business Administration from the University of Lipscomb with a concentration in Accounting and Finance. Grace joins the team with professional experience in a variety of industries spanning from social work to the securities industry.

Bobbi graduated from Hardin Valley Academy in 2019. She started in the Leasing industry in 2022 at a subsidized housing property. She moved into conventional property leasing in 2023, when she started with Lovell Crossing. Bobbi specializes in customer relations. She always has a smile on her face and is a true asset to our team! 

Kristin joined IMS in 2013 as a Leasing Consultant. She was promoted to Assistant Property Manager is 2015 and currently serves in that position. She has over 15 years experience in the apartment industry. She is a member of the National Apartment Association and the Apartment Association of Greater Knoxville.

Pete Kozsan, Shane McIntyre & Don Franklin.